Administratively, the following items are included with all Management Relationships.
Meetings – Management assists the Board in setting regular meetings; which includes assisting with scheduling, notice/agenda distribution, meeting attendance, and minute recordation. A Board packet is also prepared for the meetings so the Board has access to all appurtenant information during the meeting, including a detailed management report.
Homeowner Correspondence – When owners contact the office, Management ensures that there is a prompt reply for assistance. Trust in Management is built through the continued ability to be in contact with the representative who is able to best assist with the need of the owner.
Online Owner/Director Portal – Management services include access to the online portal which provides real-time access to individual account information each owner. The service includes access to financial/violation/work order reports and documents to the Board, without having to contact Management.
Bids and Proposals – Management obtains proposals for work per onsite inspections/ recommendations or the Board’s expressed direction and is only obtained from qualified professionals who can provide services.
Mailings – Should there be a need for mailings to homeowners, Management assists by preparing letters, notices, newsletters and/or duplicating, folding and stuffing envelopes and mailing the correspondence.
Consultation – Management assists Boards with resolving existing or potential problems and has access to professionals and specialists in related fields including attorneys and vendors to further assist in giving the best possible solution for your association.
On-Site Inspections – Regular inspections of the property are completed by Management to ensure that maintenance items are addressed with the proper contractors and enforcement of the governing documents is continued, per the Board’s expressed direction.
Rules / Violations – Management will team up with the Board for handling rules and regulations enforcement. This may include the formulation of rules and regulations and a fine policy as well as the adoption of enforcement procedures and mailing of warning letters, violation notices and/or fine notices. Management will track and monitor any violations of association rules and architectural guidelines.
Budgeting – Management will assist the Board in preparing and adhering to an annual operating plan that includes the goals and objectives of the Board of Directors, Management, and the Association.
24 Hour Answering Service – Should there be an after hours emergency, Associated Professional Services provides a 24-hour answering service. A live person will answer the phone and one of our staff members will be contacted.